Planned Parenthood - Batavia Health Center

I visited this location a couple months ago for a Nexplanon implant. I was a little nervous at first, but everyone from the front desk to the procedure were so kind. They calmed my nerves, made sure I was comfortable with the process, and asked multiple times throughout if I had any questions. I am confident that my implant was inserted correctly, and it has since healed great. I would definitely recommend this location!

This place literally wasted hours of my time. I have only gone there 5 or 6 times and only once did I walk in, get what I came for, and walked out. One time I came, and they were closed for, get this, Valentines day. They were going to be open the next day, but there was no update online, not even a sign on the door. I had to call regional planned parenthood to even figure out they were going to be open the next day. One day I went and tried to get the patch. They were completely out so I was either forced to switch methods or come back a different day. Another time I went to get my new form of birth control, and they said they couldnt give it to me because I had gotten insurance (despite getting birth control from them previously while having said insurance) which cost me another wasted trip and an unplanned trip to the pharmacy. All I got was an offhand comment about coming in on their lunch break. People who work there are nice enough on the whole, but if your time is of any value to you, go somewhere else.

I felt very comfortable in this location. I came in for birth control pills and everyone was very caring and patient with choosing the right ones for me.

I prefer here over my own OB! The staff is always great and I can get in super quick when needed. Love it here!

I felt really safe and comfortable here. The workers here are compassionate and friendly and go above and beyond

Office was very clean, friendly and helpful staff.

Extremely helpful with providing the correct birth control